IT Support - Your Way
Proactive IT Care
For those business that want regular care and someone on site or remote to assist to with all and any issues
FlexiTech Support
Do you have a requirement for IT support from a reliable IT people but sick of those ongoing High fees and hesitate due to high costs. This is for you!
On-Demand
You have low IT requirements and need ad-hoc support. Support when it is needed.
Current Support Options Description
Option 1 - Proactive IT Care
Onsite or Remote
Minimal 4 hours fortnightly (in one session) + parking + travel by negotiation.
$480
Additional Remote support at $120/hr
6 month minimal commitment
Option 2 - FlexiTech Support Plan
$100/month membership
1st each month invoiced
$100/hr technical services
Minimal 2-hour on-site if required
Remote 1 hour then 30-minute slots
12 month minimal commitment
Travel may be charged based on location
Option 3 - On-Demand IT Assistance
$190/hr
Onsite (minimal 2 hours).
Remote charged in 1 hours slots
Travel at cost of time + parking
Terms
All Prices are GST EX
After hours Projects by negotiation
All hardware and licenses must be pre paid before ordering
7 days account to business once history has been built up
Emergencies / Out of hours are charged at 2 times rate out of standard business hours
All subscriptions and 3rd party services will be signed direct for customer payment where possible
Registration Form
Required before work can proceed